Shipping & Returns
Last updated: 26 July 2026
Thank you for choosing Regalia Beauty. Below you'll find everything you need to know about how your order reaches you – and what happens in the unlikely event you'd like to send it back.
Where We Ship
We currently despatch orders from our global fulfillment centre to four regions.
Note: The current below pricing is for 1 bottle only (subscription or one-time purchase). Shipping is FREE for all orders 3+ units or more.
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| Destination | Order Processing | Estimated Delivery | Shipping Cost |
|---|---|---|---|
| Canada | 1 – 2 business days | 5–9 business days | $7.95 CAD |
| United Kingdom | 1 – 2 business days | 5–10 business days | £3.95 GBP |
| Australia | 1 – 2 business days | 5–12 business days | $7.95 AUD |
| United States | 1 – 2 business days | 5–12 business days | $5.95 USD |
All delivery windows are given in business days and begin once your order has been dispatched, not from the moment you click “buy.” Customs, weather and the occasional public holiday have minds of their own, so please treat these as good-faith estimates rather than solemn vows.
That being said, we are always trying to improve your experience. If you'd like to give us any feedback, please send us a message at support@regaliabeauty.com
Our Fulfilment Partners
We work with global fulfilment logistics partners who specialise in getting delicate goods where they need to go, intact and on schedule. Your order is packed with care, tracked throughout its journey, and handled as fragile goods.
⚠️ A Note on Glass
Our product is housed in a glass bottle.
We've chosen glass deliberately – it protects the formula, it doesn't leach, and frankly, we think it looks good.
But glass is still glass.
While we pack every order to withstand a considerable amount of jostling, and while we give explicit instructions to every one of our shipping partners to handle these parcels with care, we cannot guarantee that a bottle will never arrive damaged.
Please:
- Open your parcel over a soft surface rather than a tiled floor.
- Handle the bottle with dry hands – glass and moisturiser are a slippery combination.
- Store it somewhere stable, away from the edge of the counter and out of reach of curious children.
If your bottle does arrive damaged in any way, please contact us. We'll sort it out.
Returns
We offer a 90-day returns policy, beginning from the date of purchase.
We assess every return on a case-by-case basis. We'd rather have a proper conversation with you than hide behind a wall of fine print, so tell us what happened and we'll go from there.
How to Start a Return
Email support@regaliabeauty.com with the following:
- Your full name
- Your email address
- Your contact number (if applicable)
- Your order number
Once we have these details, a member of our team will be in touch to guide you through the process.
Coming Soon: New Zealand
Demand has been extraordinary, and our team is currently working at full stretch to keep up with it. It's a wonderful problem to have – though it does mean we're moving a little more deliberately than we'd like on new territories.
New Zealand, we haven't forgotten you. We're actively working to bring Regalia across the Tasman, and we'll announce it the moment we're ready.
Questions?
If anything above is unclear, or if your parcel is behaving mysteriously, please reach out to support@regaliabeauty.com. We're a team of real people and we're happy to help.